Question 1

What is the minimum deposit to start?

Accepted Answer

You can open and fund an account from £180. You're welcome to increase your balance as your strategy develops and your confidence grows.

Question 2

How do I withdraw my money?

Accepted Answer

Withdrawals are simple — request one from your dashboard at any time. Funds go back to your payment method, subject to standard banking processing.

Question 3

Is my capital secure?

Accepted Answer

Your account is protected with institutional-grade security and identity verification. As with all investing, capital carries risk and values fluctuate up and down.

Question 4

How fast can I start investing?

Accepted Answer

Most people complete registration in minutes. Once your first deposit is cleared, your analyst can help you activate a plan straight away.

Question 5

Are there any hidden charges?

Accepted Answer

All fees are transparent and disclosed upfront. You'll see exactly what applies to your plan before you commit — no surprises.

Question 6

What's the minimum age requirement?

Accepted Answer

You must be at least 18 years old to open an account and invest. We'll ask for identity verification to confirm.

Question 7

What payment methods do you accept?

Accepted Answer

We support major debit and credit cards, bank transfers, selected e-wallets and cryptocurrency. The full list is shown when you deposit.

Question 8

When can I reach customer support?

Accepted Answer

Our team is available Monday to Friday, 09:00 to 18:00, and we aim to respond to all enquiries within one business day.

Question 9

How are investment taxes handled?

Accepted Answer

Tax liability on your gains follows local rules and is your responsibility. We recommend keeping detailed records and speaking with a tax professional.

Question 10

Why do you need KYC verification?

Accepted Answer

Know Your Customer checks confirm your identity to protect your account and comply with financial regulations — it's standard practice across the industry.

Question 11

Do I need trading experience?

Accepted Answer

No experience needed. You'll have a personal financial analyst who supports you every step of the way, so prior market knowledge isn't required.

Question 12

Who looks after my investments?

Accepted Answer

A dedicated financial analyst, assisted by AI technology, works to your goals and risk tolerance. The analyst brings professional judgment while AI handles execution — decisions remain human-led.

Question 13

Is the platform regulated?

Accepted Answer

Yes — we comply with FCA standards and financial regulations, with robust account protection and mandatory identity checks in place.

Question 14

Can I add money to my account later?

Accepted Answer

Absolutely. You can top up whenever you wish and revisit your plan with your analyst as your situation and ambitions change.

We're here to help.